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Customer Satisfaction Survey

Please find enclosed this Questionnaire with the idea to compile all necessary information about the perception you may have of our services. Your evaluation, comments and suggestions will be very useful for us to improve.


Please tick the square that best fits your opinion regarding our service in relation to the following questions:

Reagents


1. Information given about products, prices and services
2. Orders handling
3. Delivery time compliance
4. Claims handling
5. Technical-scientific support given by our staff
6. Delivery Terms Compliance (Package, Transport-Storage Conditions, etc.)
7. Level of our product presentation in relation to quality, safe handling, etc.
8. Quality of our reagents in relation to other products available in the market.
9. Quality of documentation given (Data Sheets, MSDS, etc.).
10. Customer Services (subsequent support management)

InfinicytTM Software


12. Friendly use of Infinicyt software.
13. Quality of documentation given (User’s Manual)
14. Quality of the Online information (FAQ, Tutorials, etc.) included in www.infinicyt.com
15. Quality of Technical-scientific support given by supportinfinicyt@cytognos.com
Cytognos Go to Cytognos websitewww.cytognos.com
  • Cytognos S.L. is a biotechnology company dedicated to the design and development of new reagents, software and techniques that provide innovative solutions in the field of flow cytometry.
  • Adress Pol. La Serna, Nave 9, CP 37900, Santa Marta de Tormes, Salamanca·(Spain) 
  • Telephone Tel: +34 923 12 50 67 
  • Fax Fax: +34 923 12 51 28 Go to Euroflow website
  • Write an e-mail Write an e-mail
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